Privacy Policy

Effective Date: 10 April 2024

Thank you for visiting www.nurtureessentials.in (the "Website"), operated by MNN Nurturesci Private Limited ("we", "us", or "our"). Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with global data privacy regulations including the General Data Protection Regulation (GDPR).
By accessing or using our Website, you acknowledge that you have read, understood, and agree to the practices described in this policy.

1. Information We Collect

A. Personal Information
When you make a purchase on our Website, we collect your name, shipping address, email address, and phone number to fulfil your order.

We may collect payment information, such as credit card details, through secure payment gateways. However, we do not store your payment information on our servers.

B. Non-Personal Information

We may also collect:

Browser type and version
IP address
Device type and identifiers
Pages visited and time spent
Cookies and similar tracking data (see Section 6)
2. How We Use Your Information
We process your data for the following purposes:
Order fulfilment – to process and deliver your orders, provide shipping updates, and manage returns or refunds.
Customer support– to respond to queries or concerns and ensure a seamless experience.
Marketing communication – to send promotional content (only with your explicit consent).
Site analytics and improvement – to optimize user experience and understand browsing behavior.
Legal compliance – to fulfil any applicable legal obligations.

3. Legal Basis for Processing (GDPR)

If you are a resident of the European Economic Area (EEA), we collect and process your personal data based on the following legal grounds:

Your consent
The necessity to perform a contract
Our legitimate interests
To comply with legal obligations

You have the right to withdraw your consent at any time.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.
Your data may be shared only with:

Trusted third-party providers such as payment gateways (e.g. Razorpay, PayPal), logistics/shipping partners, and marketing service providers.
Regulatory bodies if required by law.

All third parties are contractually obligated to protect your data in compliance with applicable laws.

5. Data Retention

We retain your personal information only for as long as necessary to:

Fulfil the purposes outlined in this Privacy Policy
Comply with legal, accounting, or reporting obligations
Resolve disputes and enforce our agreements

6. Cookies & Tracking Technologies

Our Website uses cookies to improve your browsing experience, personalize content, and analyze traffic.
You may choose to disable cookies via your browser settings. However, some features of the Website may not function properly if cookies are disabled.

7. Your Rights (under GDPR and other privacy laws)

Depending on your location, you have the right to:

Access the personal information we hold about you
Correct or update your data
Request data deletion (“Right to be Forgotten”)
Object to or restrict processing
Withdraw your consent
Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at:
📧 essentialnurture@gmail.com

8. Data Security

We implement industry-standard technical and organizational safeguards to protect your data from unauthorized access, disclosure, or misuse. While no system is 100% secure, we continuously review and enhance our security protocols.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon being posted on this page. We encourage you to review this page periodically for any updates.

10. Contact Information

For any questions or concerns related to this Privacy Policy or your personal data, please reach out to us at:
MNN Nurturesci Private Limited
📍 Shop No. 3, Aadi Ganesh CHS, Edulji Road, Opp. Bal Ganesh Mandir, Charai, Thane (W) 400 601
📞 +91-9920464943
📧 essentialnurture@gmail.com